Despite its name the new book The Plugged-In Manager by Terri Griffith isn't about cyborgs but instead describes a roadmap on how to use technology to better connect with staff and other stakeholders.
A recent review by management-issues claims the book reveals three important themes for those managers keen to find contemporary ways of connecting. In brief, these themes are:
- Stronger people skills – managers need to be plugged in to the lives of staff in order to keep communication flowing and engage on a psychological level
- Don't avoid connections – rather than being a means of hiding from the world being plugged in reinforces the need make to social and mental connections that add value to people's work
- Audit information flow – the plugged in manager ensures information flows freely across the organisation and that processes are in place to achieve this
The full review and an interview with the author can be found here.
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