How to make staff care

A recent Financial Times review of the new book The Extra Mile highlights the advantages of encouraging staff to care about their work.

According to authors David MacLeod and Chris Brady, the majority of workers feel hard done by. In fact, a global study has found just 21 per cent of employees feel engaged in their work.

To help remedy the situation, it's claimed leaders need to be visible at all levels of their organisation and to maintain 'real conversations' with employees instead of just talking at them.

In addition, the book claims companies with a clearly articulated company ethos, value and vision are more likely to have staff that care about their work.

Comments

[White Collar Working Schmuck]

The problem is that you can't "make" staff care; rather they have to care as a result of finding gratification from their work. From my experience, the chief ingredient missing from most work environments is a chronic lack of LEADERSHIP. Organizations are severely over MANAGED and under LEAD.

[Johnmclrn]

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Johnmclrn

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